It was a close race, but the ballots have all been cast and the votes have all been tallied.
The Right at Home Los Angeles 2009 Caregiver of the Year is SUSANA A.
Susana has worked for Right at Home for 2 years and has been a model of consistency. She has worked with one client for over 1 year and has worked a weekend Live-In case with another client for the past 6 months. Sometimes this has resulted in Susana working 7 days a week, but she has never complained.
Not only is Susana A. reliable and always on time, she superbly documents all of her cases after each shift and has a calm and easy going demeanor that has allowed her to work through even the most difficult and stressful of situations.
Susana showed particular grit and smarts this year when she helped prevent one of her patients from being scammed out of thousands of dollars by an relentless con artist preying on vulnerable seniors. Susana recognized what was going on immediately, informed the office and then was able to deftly delay the situation until family members were able to address the issue.
We are proud to have Susana as part of our team.
CONGRATULATIONS SUSANA!
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